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Privacy Policy

The purpose of this policy is to inform data subjects about the various processing activities carried out by this organization through its website that may affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights.

 

1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

GRUPO MUNRECO S.L., located at C/ ANABEL SEGURA 7, PLTA. 1-D (28108 ALCOBENDAS) MADRID, Tax ID B28557064, contact phone number +34 914848000 and email: gdpr@munreco.com

 

DATA PROTECTION OFFICER

SEGURIDAD Y PRIVACIDAD DE DATOS, SL, contact phone number +34 963 122 868 and email: infodpo@forlopd.es

 

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA

□ WEBSITE USERS/VISITORS

We will process the personal data provided for the following purposes:

  • Respond to requests, complaints, and incidents submitted through our contact channels on the website.
  • Understand user behavior on the website to detect potential cyberattacks.
  • Comply with legal obligations directly applicable to our activity.
  • Protect and exercise our rights or respond to claims of any kind.
  • Where applicable, send commercial communications related to goods or services within our activity and/or news or newsletters related to our sector. Refusal to authorize this will prevent us from sending you information.
  • Where applicable, manage your participation in contests and promotions organized by the entity. Refusal to authorize this will prevent participation.
  • Where applicable, send satisfaction and/or quality surveys. Refusal to authorize this will prevent us from evaluating the service provided.
  • Manage your registration on the entity’s web platform and generate a username and password. Refusal to authorize this will prevent registration.

□ CLIENTS

Además de las finalidades señaladas en el apartado «usuarios/navegantes de la página web», trataremos sus datos de carácter personal facilitados para:

  • Manage the commercial relationship.
  • Handle shipping and delivery of purchased products.
  • Perform administrative, accounting, and tax-related tasks.

 

3. LEGAL BASIS FOR PROCESSING

□ WEBSITE USERS/VISITORS

  • Based on the consent you have given us for the indicated purposes. Refusal to provide your personal data will make it impossible to process your data for these purposes.
  • To comply with legal obligations applicable to us. In this case, you cannot refuse the processing of your personal data.
  • Based on our legitimate interest in protecting our image, business, and reputation by preventing attacks on our website. In this case, you cannot refuse the processing of your personal data, although you may exercise the rights recognized in the “Rights” section of this policy.

□ CLIENTS

  • Execution of a contract to which you are a party or application of pre- contractual measures. Refusal to provide your personal data will make it impossible to process your data for these purposes.
  • Based on the consent you have given us for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for these purposes.
  • To comply with legal obligations applicable to us. In this case, you cannot refuse the processing of your personal data.
  • Based on our legitimate interest in protecting our image, business, and reputation by preventing attacks on our website. In this case, you cannot refuse the processing of your personal data, although you may exercise the rights recognized in the “Rights” section of this policy.

 

4. WEBSITE PLUGINS AND TOOLS

Google recaptcha: We use Google reCAPTCHA based on legitimate interest to detect whether the website is being used by bots, in order to protect the portal and prevent abusive and fraudulent practices such as spam. You can access our provider’s privacy policy by clicking here.

Google maps: We use Google Maps (API) to display interactive maps directly on our website and allow you to use its features. Please note that when using the service, Google will collect and store information about your usage. The use of Google may involve international data transfers not based on an adequacy decision by the European Commission nor on appropriate safeguards, meaning they do not provide an adequate level of protection under GDPR. This may pose certain risks to the protection of your personal data, such as the absence of an equivalent supervisory authority and/or equivalent data protection principles and rights. Therefore, we recommend that you read the provider’s privacy policy carefully beforehand by clicking here.

Redsys: As part of our services, we use the Redsys payment gateway to process financial transactions and ensure your payments are made securely and efficiently. We recommend that you review Redsys’ privacy policy beforehand to understand how they handle your personal information by clicking here.

5. DATA RETENTION PERIODS OR CRITERIA

The personal data provided will be retained for as long as necessary to fulfill the purposes for which they were initially collected.

Once the data are no longer needed for the relevant processing, they will be duly blocked and, where appropriate, made available to the competent Public Administrations and Authorities, Judges and Courts, or the Public Prosecutor’s Office, during the statute of limitations for any actions that may arise from the relationship maintained with the client and/or the legally established retention periods.

If you have provided us with your résumé, we will keep your data for a maximum period of two years from receipt, after which we will proceed to delete them, unless you have updated your data or authorized us to keep them for a longer retention period. For all relevant purposes, please note that you may revoke your consent at any time.

Data blocking periods:

  • CIVIL CODE. Between 1 and 5 years depending on the case, pursuant to Articles 1964.2 and 1968.2 of the aforementioned legal text.
  • COMMERCIAL CODE. For 6 years, pursuant to Article 30 of the aforementioned legal text. This applies to commercial information related to (issued and received invoices, receipts, corrective invoices, banking documents, etc.).
  • GENERAL TAX LAW. For 4 years pursuant to Articles 66 to 70 of the aforementioned legal text. This applies to information related to tax obligations.

 

6. AUTOMATED DECISIONS AND PROFILING

The website does not make automated decisions or create profiles.

 

7. RECIPIENTS

During the period of processing your personal data, the organization may disclose your data to the following recipients:

  • Judges and Courts.
  • Law Enforcement Agencies.
  • Other competent authorities or public bodies, when the controller is legally obliged to provide personal data.
  • Banks and Financial Institutions.
  • Courier companies for the delivery of purchased products.

 

8. INTERNATIONAL DATA TRANSFERS

The organization does not carry out any International Data Transfers. Should it later become necessary to perform international data transfers, the level of protection in the destination country will be verified, and the guarantees required by law will be adopted.

 

9. SOCIAL MEDIA

To involve you in our activities and keep you informed of our updates, we inform you that GRUPO MUNRECO S.L. has created profiles on Social Media.

All users have the opportunity to join our social networks or groups. However, please note that unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid method), your data will belong to the corresponding Social Network. Therefore, we recommend that you carefully read their terms of use and privacy policies and ensure that you configure your preferences regarding data processing.

Below are links to the privacy policies of the Social Networks where we are present, so you can access them at any time and configure your profile to ensure your privacy:

 

10. RIGHTS

Data subjects may request more information about the processing of their personal data and exercise, at any time and free of charge, the rights of access, rectification, and erasure, as well as request the restriction of processing, object to it, request data portability (where technically possible), withdraw consent, and, where applicable, not be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization or send a written request to the postal address or email referenced in the header. For all relevant purposes, please note that you may be asked for your ID or any similar document to verify your identity, provided this cannot be done by less intrusive means.

If you believe your rights regarding the protection of your personal data have been violated, especially if you have not obtained satisfaction in exercising your rights, you may file a complaint with the competent Data Protection Authority (Spanish Data Protection Agency) through its website: https://www.aepd.es/.

In compliance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you can unsubscribe by sending an email to gdpr@munreco.com, with the subject "UNSUBSCRIBE".

 

11. ACCURACY OF DATA

The data subject guarantees that the data provided are true, accurate, complete, and up to date, and undertakes to inform of any changes to the data provided through the channels indicated in point one of this policy. The data subject will be liable for any damage or harm, whether direct or indirect, that may result from failure to comply with this obligation.

If the user provides data of third parties, they declare that they have the consent of the data subjects and undertake to inform them of the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.

 

12. MODIFICATIONS AND UPDATES

This privacy policy may be modified/updated based on legal requirements or to adapt it to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically review our Privacy Policy.

If you have any questions about this policy, you can contact GRUPO MUNRECO S.L. through the forms provided by the organization or send a written request to the postal address or email referenced in the header.