Faq's
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Good question! To guarantee that your Mark Maddox is always in perfect condition, we recommend following these recommendations, which are indicated in the international warranty certificate.
WATER RESISTANCE
If your mark maddox is water resistant, in the case of opening the box to change the battery or any other handling, it is necessary to verify the water resistance at a mark maddox dealer.
We recommend carrying out a periodic revision of the water tightness of your watch to maintain its water resistance.ANTIMAGNETIC
The module of your mark maddox watch can suffer the temporary influence of strong magnetic fields, delaying or speeding up the operation of the watch.
The clock will restart its usual precision when the influence of the magnetic field ends.
TEMPERATURE
your mark maddox watch maintains a normal precision at a temperature between +5º C and 35º C. Exposed to direct sunlight or to a source of heat, your watch is subject to:
- a momentary delay or advancement.
- a shorter duration of the battery.
- damages to the joints that ensure the water resistance.
BATTERY
The duration of the battery is not covered by the warranty. Do not leave the battery uncharged in your watch for a long time. The eventual release of liquids from the uncharged battery could permanently damage the movement; these damages are not covered by the warranty.
PREVENT STRONG BLOWS
your watch can resist the movements and blows that take place on a normal day, but not extremely strong blows.
AVOID CHEMICAL PRODUCTS
Avoid the contact of your watch with chemical products, solvents and gases. If your watch is in contact with materials such as fuel, nail varnish, adhesives or paint, a discoloration or deterioration could occur or damages to the box, strap or other components.
KEEP THE WATCH CLEAN
Any dirt left on the box or strap can cause discomforts on the skin and damage the watch.
The watch's strap gets dirty easily with dust and perspiration because it is in contact with the skin, even a stainless steel or gold plated strap can oxidise if it is not cleaned for a long time.
The watch metal straps are usually washed with a brush and water and soap and are dried with a smooth absorbent cloth to remove the remaining water. When washing the strap, make sure that water does not get inside the watch.
We also recommend avoiding the direct contact with makeup, creams, perfumes, as well as the use with polishing liquids or other chemical products that could damage the metal, skin or other elements of the parts or reduce the duration of the plating.